Privacy Policy

1. Introduction

Welcome to isconvert. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

2. Data We Collect

When you use our services to convert files, we may collect the following types of information:

• Usage Data: Information about how you use our website, products, and services, such as pages visited, selected conversion types and formats, file counts and sizes, conversion duration and errors, language, and clicks on buttons and links. File names and file contents are never collected.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• File Data: The files you upload for conversion are processed entirely on your device (browser-side) or temporarily stored on our secure servers only for the duration of the conversion process. We do not permanently store, view, or analyze the contents of your files.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our service, including the core file conversion functionalities.
• To improve our website, products/services, marketing, customer relationships, and experiences.
• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. For file conversions, files are either processed locally in your browser or transmitted over encrypted connections (HTTPS) and automatically deleted from our servers immediately after conversion.

5. Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. In particular, Google Analytics sets cookies (such as _ga and _ga_*) to distinguish unique visitors and sessions. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Analytics (Google Analytics)

We use Google Analytics 4, a web analytics service provided by Google Ireland Limited / Google LLC, to understand how visitors use isconvert and to improve it. Google Analytics collects usage data such as pages viewed, approximate location (derived from IP address), device and browser information, language, and the interaction events described above (for example, which conversion type was used and whether it succeeded).

This data is used only in aggregated form for statistics and is not used to identify you personally. The files you convert are processed in your browser and are never sent to Google Analytics.

You can opt out by blocking cookies or scripts in your browser, enabling "Do Not Track", or installing the Google Analytics Opt-out Browser Add-on. For more information, see how Google uses data when you use our site.

7. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data, and (where the lawful ground of processing is consent) to withdraw consent.

9. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@isconvert.com.